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paul_oshea
25/11/2009, 2:57 PM
as soon as i get into windows the computer just freezes. Before this it would just shutdown when streaming certain videos online. I couldn't understand why but after about a min of streaming it would just shut down. Now when i start up, log onto windows, when the desktop is loaded it just freezes. NO keyboard response, no ctrl + alt + delete.

Anyone got any ideas?

John83
25/11/2009, 3:13 PM
Can you start it in safe mode?

paul_oshea
25/11/2009, 3:35 PM
I dont know cant remember but dont think so....

If yes, what should i do.

If no, what should i do?!

John83
25/11/2009, 3:44 PM
I dont know cant remember but dont think so....
Try this:
http://www.bleepingcomputer.com/tutorials/tutorial61.html


If yes, what should i do.
If yes, back up your files and get some security stuff running: virus scanner, ad-aware, trojan scanner.


If no, what should i do?!
Depends. If there's nothing on the computer you'll miss, format the hard drive and reinstall Windows. Otherwise, you may need to get a professional to take a look.

dahamsta
25/11/2009, 3:53 PM
The online video freezing is odd, could be a hardware problem. If you're up to it, open up the computer and reseat everything that can be reseated, in particular the video card and RAM.

paul_oshea
25/11/2009, 6:10 PM
ya i am ill try that so for a bit of craic and see how i get on. the video streaming i meant would cause the computer to freeze and then just shutdown.

I want the stuff for a hard drive, so was thinking of getting a usb convertable caddy.

I know how to start windows in safe mode!!! I meant as in i couldn't remember if i had tried it as ive been on the girlfriends laptop the whole time.

strangeirish
25/11/2009, 7:30 PM
The online video freezing is odd, could be a hardware problem. If you're up to it, open up the computer and reseat everything that can be reseated, in particular the video card and RAM.

That happened to me once and I reseated the RAM and it worked. Had to restart system twice though, but it fixed the freezing issue.

SkStu
25/11/2009, 10:52 PM
put it on or near a radiator - should help with the freezing.

tetsujin1979
26/11/2009, 10:13 AM
my laptop used to have a problem crashing whenever I ran a game with high-res graphics, Doom3 was guaranteed to do it
Had to replace the heat sinks for the graphics card and it's fine now.

centre mid
26/11/2009, 10:23 AM
Happened to my laptop (HP Pavilion) recently, the motherboard was burntout basically.

paul_oshea
26/11/2009, 3:23 PM
hmm im hoping thats not the case or it could end up wrecking my hard drive.

dahamsta
26/11/2009, 3:27 PM
Take a backup as soon as you can to be sure. If you can't get it running, take the drive out and put it into another computer as a secondary drive.

paul_oshea
27/11/2009, 5:05 PM
cheers lads.