The exact same happened me - I rang for an hour and it was constantly engaged. Got through 4 times but it just rang out each time. Very annoying.
I'm thinking of taking a chance and just going on the day in the hope of getting a ticket. Myself and a friend had tickets going to the Swiss game, but 8 of us travelled and they all ended up getting tickets. What would my chances be of getting one on the day?


 
			
			 
					
				 
			 
  
  
 
				 
					
					
					
					
				 
					
				 
			 
			 
			 Russia/Switzerland tickets?
 Russia/Switzerland tickets?
				 
 
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