Try their Corperate owners ACCOR Group if you are having no joy with Mercure - good luck
ACCOR Group (they also manage Ibis's)
9. Customer service
Please contact our customer service center if you have any enquiries or comments:
- Tel : 01- 46- 62- 45- 50
- International : 33-1-46-62-45-50
- Fax : 01- 41- 33- 73- 33
- Email :
rcc@accor.com (Monday to Friday, 9 a.m. - 6:30 p.m.)
Address:
Service Clientèle (Customer Service)
Accor Centres de Contact Clients (Accor Customer Contact Centers)
31 rue du Colonel Pierre Avia
75904 Paris cedex 15- FRANCE
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