Sorry RAM, but my experience with this lot ( same route as you ) was the worst I have ever had!!!! The aircraft ( all old planes ) was boiling hot as the air con didn't function correctly except at the rear.The staff on board were horrendous ( French/Canadian with abundance of arrogance )....we pre-ordered a vegetarian meal for my wife which never arrived, and when I asked what could she eat during the seven hours, they suggested taking the ham out of a "Ham roll"!
On the return flight we arrived at Toronto Airport 4 hours before take-off to try to ensure we were at the cooler rear end of the plane.However, when we boarded and looked for Row 32 ( as stated on our Boarding Cards ) but were amazed to find that the Rows stopped at 29!! They apparently changed the aircraft type at the last moment, without notifying the check-in staff, and the cabin staff said we should try and find any spare seat as several people would have to get off!!!!
Good luck my friend!!!![]()
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