Public v Private Sector Debate

[Peadar]

It is my experience of consultants that they are completely incompetant at everything bar swindling the department.

Just shows how bad the cs are when incompetent consultants have to be brought in to do their jobs for them. Doesn't say much for your department.
Ask Dodge if he thinks that we were incompetent or if he believes his own colleagues could have done the job.

Ring your local authority - 99 times out of a hundred I'd wager any money you'd get a more satisfactory response to your query than any call to the companies mentioned (and countless others who provide mediocre "customer service").

We can choose the private companies we deal with...

[rebs23]

Whatever about lazy generalisations the resistance to change amongst some sectors of the public sector and the trade union militantcy in evidence is leading to a lot of resentment amongst private sector workers towards public sector workers and what is percieved as their "cushy numbers".

The ESRI has reported in the past about the better pay and conditions available in the public sector, the CSO has reported the same about pay and conditions in the public sector in comparable jobs with comparable skills requirements, there are very few problems recruiting for the public sector, so all the available evidence shows you're better off working for the government!!! Thats why we are all trying to get jobs there! So how does it feel Bohspartisan propping up the evil capitalist state! I am suprised you are part of the machine keeping the masses downtrodden!

[BohsPartisan]

We can choose the private companies we deal with...

Yeah but they're all as incompetant as the next. Once they get your money they don't care. Telecom Eireann was a far better service than Eircom. Easier to deal with, none of this call centre rubbish.

So how does it feel Bohspartisan propping up the evil capitalist state! I am suprised you are part of the machine keeping the masses downtrodden!

I'm only doing this until I get my big break in Hollywood.

[wws]

We can choose the private companies we deal with...

Theres choice in everything. Vote for Kim Il Sung Eire branch to implement your ideas. Soon we'll all be working 23 hour days 356 days of the year!

All hail our glorious leader!

[dfx-]

Having worked to the ground with and dealt with Dell & their customers and since having worked in the very busy State Lab, I know which set of people I'd want working for me.

And it's not Dell. There is not direct dealing with the public though with the State Lab, so I can understand that its work goes unnoticed and standard issue uninformed public sector comments might be assigned to it and I'm sure many other workforces.

My point: There could be a hell of a lot of work going with your query behind the person who answers the phone who unfortunately is the public image.

[Peadar]

My point: There could be a hell of a lot of work going with your query behind the person who answers the phone who unfortunately is the public image.

My point is that I've seen what goes on behind the phones...

[Dodge]

My point is that I've seen what goes on behind the phones...

In all departments/offices/companies that deal with the public?

[wws]

My point is that I've seen what goes on behind the phones...

and you complained and now vodafone treat you like a king because you threatened legal action against them. so you get great service whilst all there othe rlucky customers get shafted up the rear.

I want to hear more about your capitalist utopia Peadar!

[paul_oshea]

Paul O Shea - you are of course completely incorrect here. Yes, it DOES happen, you just don't know of it therefore you're points are pretty much made in ignorance.

1 in 10, is a lot different to 4 - 6 in 10. Don't even start wws you don't have a clue. The only way you learn these things is from first hand experience and in my line of work I have seen this , and there you can build up statistics, see the differences, and conform to generalisations even. I have, and I have conformed ( unfortunately maybe )

[dfx-]

..and I've done the work behind the phones in both sectors. Have you seen the amount of people who couldn't care less if they tried in the private sector and the percentage of these in the jobs for a long time?

I presume you're aware of the day-to-day big mistakes made because of unrealistic demands and deadlines made on employees in the private sector?

[Dodge]

1 in 10, is a lot different to 4 - 6 in 10. Don't even start wws you don't have a clue. The only way you learn these things is from first hand experience and in my line of work I have seen this , and there you can build up statistics, see the differences, and conform to generalisations even. I have, and I have conformed ( unfortunately maybe )

SO you're the only person one this thread qualified to debate it? Get a ****ing grip man and stop presuming you know the people on this thread.

[wws]

don't waste your time applying logic here dfx
an idiot with a big "idea-r" is a lot like a mule with a spinning wheel....no one knows how he got it....and dang knows what he's gonna do with it

[dahamsta]

Telecom Eireann was a far better service than Eircom. Easier to deal with, none of this call centre rubbish.

Sorry, but no. The term "biddies" as used on Boards.ie is a hangover from the TE days, when the telephone lines were populated by insufferable, ignorant women that didn't give a toss about you or your telephone line, and demonstrated it in every patronising, sneering syllable they uttered. Don't even get me started on the months and in some cases years people had to wait for a telephone line. I don't like Eircom one bit, but their customer support is heaps better now than when it was privatised.

adam

[dahamsta]

paul_o_shea, how many warnings do you need? One more comment like "you don't have a clue" and you'll be banned permanently from the Current Affairs forum. I mean one more comment ever. Tone it down or shut up.

Dodge, ffs you know better than to feed that kind of guff.

adam

[Dodge]

Just ****ed off as I'm under mad pressure in work and then reading this crap on my break....

[Peadar]

The number of CS staff on this forum, "debating" stuff, when they should be doing what the taxpayers money pays for them today, is unreal!

It's no wonder the country is in such a mess!
I've said it many times, it doesn't matter who we vote into government, unless the CS is completely overhauled, nothing will change.

Just ****ed off as I'm under mad pressure in work and then reading this crap on my break....

Which break would that be now?

[Dodge]

About the same amount of corporate whores though Peadar...

[Peadar]

About the same amount of corporate whores though Peadar...

We're accountable to a private company, not the taxpayer...

[dfx-]

don't waste your time applying logic here dfx
an idiot with a big "idea-r" is a lot like a mule with a spinning wheel....no one knows how he got it....and dang knows what he's gonna do with it

I know...much better to complain about a delay in your query than wonder why your €1000 pc is in some unknown location because someone has *forgot* or more likely (in the private sector) literally hasn't had the time to check on it.

[Peadar]

The only reason I have time to post here is because I'm contracted to the State and spend a lot of my day, waiting on cs staff to deliver.
You'd choke if you knew how much I cost the State per day!