Good at working with players, youth as well as experienced, tactically aware, young(ish) and progressive, likes attacking football etc - you know, management stuff.
When Benham took over, his first managerial appointment was Uwe Rosler. He introduced a whole new level of professionalism to the club, even if his playing style was very defensive. Left for a bigger/better job.
Next was Mark Warburton - a "left-field" choice, in that although he had coaching badges, he had no great football background, having been a City trader and p-t youth coach at Watford before becoming Director of Football at BFC. He got them promotion from Lge One (and v.nearly from the Championship), with a much more attacking brand of football. Left because he demanded to be a Manager (e.g. full control over transfers etc), rather than the Head Coach position the club was transitioning to.
Dijkhuizen, whom you refer to, was promoted from within at the very start of the following summer, but even by the first league game in August, the club had doubts about their decision, and instead of, say, giving him until Christmas to see how it was going, they cut their losses after 9 games and binned him. Almost uniquely amongst owners, Benham held his hands up and admitted he (MB) had got it wrong. Dijkhuizen has since done sod-all in management.
Carsley was to be their next choice, but when he declined, they apppointed Dean Smith from Walsall. Smith embedded the Head Coach set-up and consolidated their position in the Championship, even while having a small budget and having to sell players. Left for his dream job at boyhood club, Villa.
Finally they replaced him with Dane Thomas Frank, from their coaching staff. He had never played football, having got into youth football as a PE teacher, eventually with the NT, before his first club job, where he left when he found out he was being undermined by his Chairman, who was posting against him under an assumed name on a fans forum! TF is now the 3rd longest PL manager after Guardiola and Klopp, and is doing an outstanding job.
The point being that each one of those choices was very different, yet four of the five took the club to the next level i.e. an 80% success rate, with the fifth being ditched before he could do any harm. Which record of appointments has to be right up there with the very best clubs in England. Meaning that if they are giving Carsley a good reference, I personally would trust their judgement.
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