I was a millionaire for a year
I went down to my First Active recently to get a deposit account book updated for the first time in a year. What seemed to be something fairly routine was taking ages and the woman at the desk called the manager. After much discussion, they called me to the desk and informed me that in my last lodgement (a year ago), the clerk had put my account number into the lodgement amount and I had over €7m in my bank account for about a year. How this went unnoticed, I have no idea.:confused: They told me they'd have to send it back to head office to fix it. It took them weeks to get the book back after me having called in many times and having had to wait ages each time to get service. I got a call a few weeks ago to come and pick it up, but never got around to it. I go down today and the manager says the deposit book is in the safe. He goes back to get it and takes ages. He then comes out and tells me the lad taking care of my book insists he gave it to me, which he never did. In the end I had to get a new book with no account history so I can't even verify that they corrected it properly, though I am fairly certain they did. God though, that's some amount of balls ups and incompetence along the way.:rolleyes:
