I flew with Aer Lingus 3 and 4 years ago. I had to laugh. After taking a Korean Air flight from Seoul, which arrived 15 minutes early for an 11 hour flight, I transferred to Aer Lingus in Heathrow. We took off 35 minutes late, and during the flight the pilot explained we would arrive 30 minutes late due to a "headwind"! (Pretty strong headwind that affects the plane while still on the ground) To top it off, I got gum stuck to the back of my pants, from the seat.
With RyanAir, I pay cheap prices, the service is poor enough, they try (and fail) to flog stuff to me. I'm happy with the balance of cost and service.
With Air Lingus, I was not. If I pay more, I expect better, which I didnt get.
I can understand some of the negativity here, but some people are posting like a Ryan Air crash would make their day, just so they could say "I told you so".