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or on the other phone line.......Quote:
Originally Posted by zinedineontour
on the 15th December I decided to start writing down the times and dates I rang and left messages!!
Finally gave up on the 23rd after ringing him 14 times leaving my name and number and a message each time
He doesn't know how to reply to mails either!! even though I received a few from him before, he must have just forgotten how to use the computer!!
Good luck let me know how you get on
I'd say our mate Steve is over in Lourdes, praying for this whole mess to blow over. :D
Contact for ROISSC Midlands:Quote:
Originally Posted by paul_oshea
PO Box 101, Guild of Students, University of Birmingham, Edgbaston, Birmingham B15 2TU, UK
e-travel is the name of the crowd that made a mess of the faroes trip. It'd be very good if there was a sticky of which travel agents to avoid.
We got some compensation for that.Quote:
Originally Posted by SuperSaints
As far as I remember it was only half what was paid though.Quote:
Originally Posted by Peadar
And you had a long fight for it too!!!Quote:
Originally Posted by SuperSaints
I think there should be a sticky of travel agents\companies to avoid and recommended ones
That's a good idea. Done, although the thread is couched in more positive terms. We have to reward good practice among travel companies as well as "name and shame".Quote:
Originally Posted by SuperSaints
Your wish is my command. :)Quote:
Originally Posted by Eire06
:ball: PP
Just noticed this thread now, going mad.
We had hassle with them. 22 of us had orignally booked to go to cyprus with them aswell.
All paid up and everything, my friend organised it all and everything and found them very helpful.
She even got a free holiday coz she got more than 20 people to go.
But the hassle started bout a week before we were due to leave.
Check out pgs 18/19/20 of the Cyprus thread, and check out the start of the thread aswell coz i was full of praise at the start. Dont know how to paste link so have just copied and pasted to give ye the gist of it...........
1 - Originally Posted by michaelguineys
Did anyone hear from Global Travel that the company supposed to be flying us from Stansted are gone bust???
And we have to fly from gatwick now?
I don't know if my friend is winding me up or what.
Hope she is-
2 - Originally Posted by michaelguineys
Well we were told from day one from your man steve that it was stansted.
my friends has the emails from him to prove it.
What the hell is going on???
Im not impressed
We have to fly cork-stansted and then get bus to gatwick and go from there.
Why were we lied to in the 1st place???
3 - Originally Posted by michaelguineys Quote:
Dont talk to me...its going from bad to worse with them.
They have changed the apartments now!!
We were originally going cork-stansted-paphos
Now, with less than a week to go we are told everything is changed...
Now its cork-stansted...
Bus to gatwick
Gatwick - larnaca
Bus to paphos!!!!!!!!!
And now we were told today that our apartments are changed!!!!!!!!!!!!!!!! With no reason given!!!!!!
Has anyone else had this hassle with them? Surely we are owed some financial compensation.
Can anyboday shed some light on this please?
Loads us have cancelled already and im thinkin of cancelling now too. Sounds very dodgy[/I][/I][/I]
in the end 9 cancelled because they thought he was dodgy and were welll ****ed off, so 13 of us went coz no way were we missing this game
There was hassle from the start wen we got to gatwick eventually after a 2 hr bus journey.
Steve legged it off the bus, left us standing there wondering whats the story coz we still hadnt received our tickets for flight, accomodation etc.
Eventually found him, miles from where he left us. Got the tickets eventually anyway and off we went.
So then got to cyprus, and we were told that our group were staying in different apts AGAIN!!! The 3rd change!!!!
Now they did turn out to be unreal with great facilities but we were the only ireland fans there, the rest were in a diff hotel. Suited us coz there was a load of us, but thats not the point.
Holiday turned out to be the best laugh ever and we even met up with steve and co for game of ball and we kind of forgot all the hassle beacuse the hotel was so nice and the holiday was brilliant.
But going home was hassle again. Our flight from cyprus was delayed and becasue he had screwed us around with moving us from stansted to gatwick and paphos to larnaca we arrived in stansted after another 2 hr bus journey from gatwick with 30 MINS TO SPARE before our flight left for cork!!!!!!!!
We had absolute war with ryanair ( steve had booked these for us aswell so it was ultimately down to him to see if we made the connecting flight as if we didnt, surely we would need to be compensated) coz they were ignorant pr icks and practially refused to check us in coz so late and then charged us £200 STERLINg excess baggage even though we werent charged anything going out and our bags were heavier then but thats a different story but point is Steve didnt even get off the bus to see if everything was ok coz he knew we were going to struggle to make the connecting flight, he just sped off on the motorway never to be seen again.
That was a disgrace.
I cant believe that he hasnt even answered any of your call, emails etc.
That is an absolute disgrace. You should definitely report him.
The slim possibilty of us travelling with them them again has vanished.
Not a fceking hope in hell
IF you pay by credit card and you say you did not get what you paid for the card co must credit back your card provided its done within a reasonable space of time and you have tried getting a refund.
As a retailer we have had chargebacks charged to us by people even though they signed a credit card slip. The retailer is on a hiding to nothing in these cases provided the person claiming writes to the credit card issuer demanding a refund, they will deny they can do this but when its put up to them they cave in quickly. Remember they are banks, and at least Dick Turpin wore a mask.
60 days i think ... gone now at this stage though ..Quote:
Originally Posted by Forever Dreamin