New season ticket

I got my season tickets a few days ago and desite being assured when I paid for them that they would be much closer to the action were 15 rows further back. I gave them a call and talked to a very charming lady who is going to sort the whole thing out for me before the next game. So anyway went along tonight with my 2 mates who are on my account and while they got in okay I was denied entry and had to go over to another lady with a clipboard to get a ticket which got me in. we sat in the best seats we could find, which wasn't difficult we had a lot of choice. I wasn't the only person huddled around the clipboard either, makes you wonder about who's in charge.

WHat is the salary for the IRFU? Whats the FA equivalent salary over in ENgland or lets say scotland of similar size, but yet with 2 very big teams(well supported) in their league.

My seats, which were poor anyway, have been moved 3 rows further back and a number of seats towards the edge of the pitch. Didn't even think to check them before the game as my Croke Park seats stayed exactly the same all the way through (and I didn't have an allocation in Lansdowne as-was)

Shall be getting on to the FAI tomorrow if I get a chance...

Mailed them again this morning and got a reply saying

"Please accept our apologies for the issues with your Season Tickets.

We are reviving this over the coming days and throughout next week.

We will contact you personally to discuss the options to provide satisfactory seating to you"

Got the same response.

I heard from a friend who has mates working in the FAI that there was some error with their IT system. That instead of allocating the lowest seats to season tickets first, they actually allocated the upper rows first. Not sure I believe it, but am starting to get rightly ****ed off with how we are treated by the FAI. Its not like they have huge demand for the seats these days!!!

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Originally Posted by elroy

I heard from a friend who has mates working in the FAI that there was some error with their IT system. That instead of allocating the lowest seats to season tickets first, they actually allocated the upper rows first. Not sure I believe it, but am starting to get rightly ****ed off with how we are treated by the FAI. Its not like they have huge demand for the seats these days!!!

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that would be in line with 3 other season ticket holders I know. one holder asked for the very front of the upper tier but got the very back.

Got an email, apparently sent at 8 minutes to 10 (!), saying that new ST cards will be sent out to me next week.

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Originally Posted by KianD

Got an email, apparently sent at 8 minutes to 10 (!), saying that new ST cards will be sent out to me next week.

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Lucky you, I didnt even get a reply to my email. Im really feeling like telling them to stick their ST.

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Originally Posted by KianD

Got an email, apparently sent at 8 minutes to 10 (!), saying that new ST cards will be sent out to me next week.

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Hear anything back from them since? I got a mail 2 weeks apologising and saying they would look into it and that mail you received last week where they said they would be in touch but have heard nothing from them since

After following up with them again, I got an email to say that my seats had been moved down so many rows and that new season tickets were on the way and would have them before the Slovakia game. (I remain sceptical whether I will get them in the post in time, wouldnt surprise me if I have yet to collect them on the day). But in general happy that they finally sorted me out with the better seats.

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Originally Posted by elroy

After following up with them again, I got an email to say that my seats had been moved down so many rows and that new season tickets were on the way and would have them before the Slovakia game. (I remain sceptical whether I will get them in the post in time, wouldnt surprise me if I have yet to collect them on the day). But in general happy that they finally sorted me out with the better seats.

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had to collect mine on the day of the croatia match and it took about 2 mins. they mucked up my original order also

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Originally Posted by jbyrne

had to collect mine on the day of the croatia match and it took about 2 mins. they mucked up my original order also

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Maybe im getting cynical in my old age or maybe its just I have had two many dealings with the FAI at this point. But new tickets arrived in the post late last week............all systems go now for Friday night!

Finally got a mail from them telling me my seats had been moved and that they would send me out new swipe cards today. We'll see.....

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Originally Posted by Nah Nah Nah Nah

Finally got a mail from them telling me my seats had been moved and that they would send me out new swipe cards today. We'll see.....

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keep the faith!!

Nothing arrived here. Shall call in the morning...

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Originally Posted by KianD

Nothing arrived here. Shall call in the morning...

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Got my tickets today. Of course they're paper tickets and not the swipe cards. Small steps I suppose.

Were you swipe card last 'season'?

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Originally Posted by KianD

Were you swipe card last 'season'?

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Yeah. And this years initial tickets they gave me (up in the clouds) were swipe card. Said there was a problem with the printer for the swipe cards at the moment.

Having said all that I'm very happy with my new seats

New cards didn't arrive, old card (singular, my partner was busy at the last minute) still worked. Rest of my row was full this time compared to just us last time!

Will get back on to the FAI...