eMobile- too good to be true?

I've been happy enough with them until recently, when I tried to find out when I was due an upgrade, and if they were going to get the red HTC One. It took a fortnight to get the info out of them, via two data protection requests, the former of which they couldn't validate. It reminded me very much of, well, every other mobile operator I've ever dealt with. I'll stick with them if they give me a decent upgrade, but if not I'll move on again.

Well done for updating the thread btw. Not many people bother.

Who did E-Mobile evolve out of? Not Eircell?

O2 are mediocre btw. Usually.

Eircell is Vodafone.

eMobile is a virtual network that sits on top of Meteor, which was set up by Eircom when their no-compete with Vodafone expired. eMobile was added later to target Eircom customers, leaving Meteor to target the yoof market.

O2 have a good network - Tesco and 48 use it in a similar manner to eMobile - but I left them a few years ago because they refused an upgrade when my contract expired. I'm not a big spender. :)

Quote:

---

Originally Posted by dahamsta

I've been happy enough with them until recently, when I tried to find out when I was due an upgrade, and if they were going to get the red HTC One. It took a fortnight to get the info out of them, via two data protection requests, the former of which they couldn't validate. It reminded me very much of, well, every other mobile operator I've ever dealt with. I'll stick with them if they give me a decent upgrade, but if not I'll move on again.

Well done for updating the thread btw. Not many people bother.

---

No bother. I figured mentioning it in the Nexus thread I should at least mention my experience.

Customer retention with Irish Networks is abysmal. It's why I left O2. Useless. Their "offer" to me was worse than what Three offered at the same time to general folk and I asked could tehy at least match that and they said no.

Quote:

---

Originally Posted by ArdeeBhoy

Who did E-Mobile evolve out of? Not Eircell?

O2 are mediocre btw. Usually.

---

O2 have a decent network but they pee'd me off no end.

Vodafone<Vodafone-Eircell<Eircell

O2<Digifone<Esat Digifone

Meteor<N/A

Three<N/A

eMobile<N/A (Part of Eircom. A Mobile Virtual Network Operator [MVNO] that uses sister company Meteor’s network)

48<N/A (Part of Telefonica though independent of O2. An MVNO that uses sister company O2's network)

Tesco Mobile<N/A (50/50 owned by O2 and Tesco. An MVNO that uses sister company O2's network)

Lycamobile<N/A (An MVNO that uses O2's network)

Blueface<N/A (A business focussed MVNO that uses Three's "network")

Incidentally Three customers roam on O2's network where there is lack of coverage for Three.

Quote:

---

Originally Posted by dahamsta

Eircell is Vodafone.

eMobile is a virtual network that sits on top of Meteor, which was set up by Eircom when their no-compete with Vodafone expired. eMobile was added later to target Eircom customers, leaving Meteor to target the yoof market.

O2 have a good network - Tesco and 48 use it in a similar manner to eMobile - but I left them a few years ago because they refused an upgrade when my contract expired. I'm not a big spender. :)

---

As above. Never knew about that non-compete clause. Cheers.

Quote:

---

Originally Posted by BonnieShels

Tesco Mobile<N/A (50/50 owned by O2 and Tesco. An MVNO that uses sister company O2's network)

---

Didn't know that O2 were a partner in Tesco. Is it via Liffey Telecom I wonder, or are they separate again? I know Liffey also enable at least one other MNVO.

Quote:

---

As above. Never knew about that non-compete clause. Cheers.

---

It's an assumption, but I'd be very surprised if there wasn't one.

I would too. I never really considered it though when eMobile launched.

It was Meteor I was talking about, there was a 2 year gap between Eircom's sale of Eircell to Vodafone, and the creation of Meteor. eMobile came later, as you know.

Quote:

---

Originally Posted by dahamsta

It was Meteor I was talking about, there was a 2 year gap between Eircom's sale of Eircell to Vodafone, and the creation of Meteor. eMobile came later, as you know.

---

Meteor was already in existence (since 2000). Eircom bought Meteor from Canwest I think it was.

EDIT: Western Wirelaess in fact. Canwest owned TV3.