Having a bit of trouble at the moment getting a sizeable deposit back from an estate agent. they are basically trying to screw us over for all of the deposit as we have left the carpets in a bad condition etc which is a load of crap.
They have already lied to us about a few things, new tenants, bills etc but we're still having no luck getting money back.
Any ideas/suggestions/similar experiences? Ive heard there is a new government body set up to deal with such disputes? Any help would be greatly appreciated.