I used to work in two different phone centres, gateway and mbna. And i found that over time i could lie if i wanted to and get away with it.
But now im on the receiving end of a lie, what come back do i have? t-mobile offered me a very good package yesterday (bar a phone which i thought was very good), but i wanted a phone. Now they told me that doesn't exist and i couldnt have been told that. The lady said she left notes on the system. WHat come back do I have?